Jam problem optional Tray 2 with C4050i

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  • i-have-fax-problems
    Trusted Tech

    100+ Posts
    • Mar 2020
    • 100

    #1

    Jam problem optional Tray 2 with C4050i

    Hello,

    I have a problem with Jam with Tray2. The pickup roller only vibrates a little bit but doesn't transport the paper at all. The drive motor from tray 2 only vibrates a little bit too. So i replaced the complete tray 2. Same error. Then I tried a complete other tray, same error, so the cause must be the machine itself. I've transported it to our workshop and error had gone.
    I've updated the firmware unplugged and plugged all cabel-connectors between Mainboard and board from tray 2. Machine has been working for several weeks now and now same
    error again.
    Does anyone know this phenomenon?

    Thanks.
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