224e with error c2564 (tcr 0.0%)

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  • sanvicente
    Technician
    • Aug 2011
    • 31

    #16
    Re: 224e with error c2564 (tcr 0.0%)

    So yesterday I been able to work with this machine again. I swaped the hopper section and the Hvps with out any luck.

    I ordered the PRCB so now im going to wait.

    Meanwhile im going to check the solenoid

    You are very likely dealing with a sticky solenoid which prevents developing unit to rotate.
    You'll have to open PWB box to gain access to it.
    Remove a sponge from solenoid and glue down a piece of cardboard to create isolation.

    Sponge falls apart during time.
    Counter doesn't matter in this case, time does.
    Yes this sound logic to me. Let me try it and i keep informed.

    thanks guys

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    • ezzysi
      Technician

      50+ Posts
      • Oct 2008
      • 77

      #17
      Re: 224e with error c2564 (tcr 0.0%)

      Yep, we've had the solenoid issus a couple of times on 4 series. not too bad to change.

      Quick and dirty check is to wipe a bit of the mag roller clean with your finger, then let the machine motorise for a few seconds, open it back up and see if the dev unit is even rotating.

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      • tecnomarco
        Trusted Tech
        • Jul 2011
        • 206

        #18
        Re: 224e with error c2564 (tcr 0.0%)

        [QUOTE=sanvicente;2112221]Hi,

        change motor toner i had the same problem with bizhub c554e

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        • Zesti
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 308

          #19
          Re: 224e with error c2564 (tcr 0.0%)

          Originally posted by tsbservice
          Interesting I have similar issue. What was magenta CQ in your case? Mine is perfect although M TCR is 0,0%

          Author, apologize for hijacking your thread.
          I had a c454e with me, inserted C224e M Dev unit in it and gradation pattern was not bad on 1 print it output and the TCR was 0.

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