C250i jam 32-05 sometimes

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  • jwai
    Senior Tech

    500+ Posts
    • May 2018
    • 509

    #1

    C250i jam 32-05 sometimes

    Hello,

    One C250i has exit jam on A4 crosswise simplex, paper already passed fusing unit and exit sensor, loop and exit sensor check on service mode are 0.
    The machine performed unstable, sometimes it's ok especially lengthwise direction.
    I checked switch guide, replaced exit assy, checked loop sensor, same result.
    Any suggestion on this case? thank you.
  • barber782
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 286

    #2
    I know you have replaced a few bits but for future reference:

    - Latest firmware?

    - any Paper curl?

    - check positioning of the exit solenoid (SD3)

    - Exit sensor delay or failure - try increasing the spring tension on the actuator (top right hand door)

    - right hand door alignment and inner duplex door alignment

    - Look for burs on the duplex guide (right hand door assembly)

    - Look for burs on the duplex/exit gate

    - Sometimes the registration sensor arm becomes worn or lazy.

    - mainly happened on the 8 series - the cL8 exit clutch rusts and needs replacing (quite common on high mileage machines)
    Last edited by barber782; 5 days ago.

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