Konica Minolta c368 error code c180 after new HDD

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  • linakerd
    Technician
    • Jul 2017
    • 29

    #1

    Konica Minolta c368 error code c180 after new HDD

    Please help me, my company has bought a couple of KM c368 with enhanced security on and no HDD.

    I've replaced the HDD and formatted the HDD. It powers on and i could remove the user authentication but after 2 minutes of power on the error code c180 comes up.

    I cant do anything i believe its a driver for the USB card read but i have no access to this driver.

    Anything i can do to remove the card reader and get rid of error code? also turn of the enhanced security so when i access utilities i don't need an admin password

    TIA Dan
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: Konica Minolta c368 error code c180 after new HDD

    just turn off the card reader if its no longer installed/used in stop 9 menu

    Comment

    • linakerd
      Technician
      • Jul 2017
      • 29

      #3
      Re: Konica Minolta c368 error code c180 after new HDD

      Originally posted by rrrohan
      just turn off the card reader if its no longer installed/used in stop 9 menu

      Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

      I was hoping there was something else i could try first

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7911

        #4
        Re: Konica Minolta c368 error code c180 after new HDD

        Wait until machine do self diagnosis and reboot maybe 3 times and finally when message something like
        'unaable to connect to auth device' appears do like rrohan said.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977

          #5
          Re: Konica Minolta c368 error code c180 after new HDD

          Originally posted by linakerd
          Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

          I was hoping there was something else i could try first
          why is nv ram reset last resort. re do run up takes like 30 mins. faster than waiting for replies

          Comment

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