Konica Minolta c368 error code c180 after new HDD

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  • linakerd
    Technician
    • Jul 2017
    • 29
    #1

    Konica Minolta c368 error code c180 after new HDD

    Please help me, my company has bought a couple of KM c368 with enhanced security on and no HDD.

    I've replaced the HDD and formatted the HDD. It powers on and i could remove the user authentication but after 2 minutes of power on the error code c180 comes up.

    I cant do anything i believe its a driver for the USB card read but i have no access to this driver.

    Anything i can do to remove the card reader and get rid of error code? also turn of the enhanced security so when i access utilities i don't need an admin password

    TIA Dan
    Tags: card, code, enhanced, error, hdd
    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977
      #2
      Re: Konica Minolta c368 error code c180 after new HDD

      just turn off the card reader if its no longer installed/used in stop 9 menu

        Comment

        • linakerd
          Technician
          • Jul 2017
          • 29
          #3
          Re: Konica Minolta c368 error code c180 after new HDD

          Originally posted by rrrohan
          just turn off the card reader if its no longer installed/used in stop 9 menu

          Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

          I was hoping there was something else i could try first

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7927
              #4
              Re: Konica Minolta c368 error code c180 after new HDD

              Wait until machine do self diagnosis and reboot maybe 3 times and finally when message something like
              'unaable to connect to auth device' appears do like rrohan said.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1977
                  #5
                  Re: Konica Minolta c368 error code c180 after new HDD

                  Originally posted by linakerd
                  Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

                  I was hoping there was something else i could try first
                  why is nv ram reset last resort. re do run up takes like 30 mins. faster than waiting for replies

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