I-Series Toner bottle not empty

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • occus
    Trusted Tech

    250+ Posts
    • Jul 2013
    • 337

    #1

    I-Series Toner bottle not empty

    Hello

    I've noticed that the toner bottles on the new i-Series don't empty as nicely as on the previous series.
    Has anyone else had this experience?

    toner.jpg

    I know it's not very much but still a difference.
  • Drivee
    Trusted Tech

    250+ Posts
    • Nov 2020
    • 322

    #2
    Re: I-Series Toner bottle not empty

    I think that this is normal, it depend of cartridge chip and toner sensor.

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2459

      #3
      Re: I-Series Toner bottle not empty

      Interesting, I haven't digged through our returned stuff for a while but i think the remaining amount should be less than what I can see in your pictures.
      Are you 100% shure that these cartridges has been removed AFTER toner end condition? It's not uncommon if customers feel the need to waste (our or their) money by changing the cartridge during "toner near end" warning.

      Comment

      • occus
        Trusted Tech

        250+ Posts
        • Jul 2013
        • 337

        #4
        Re: I-Series Toner bottle not empty

        Originally posted by Gift
        Interesting, I haven't digged through our returned stuff for a while but i think the remaining amount should be less than what I can see in your pictures.
        Are you 100% shure that these cartridges has been removed AFTER toner end condition? It's not uncommon if customers feel the need to waste (our or their) money by changing the cartridge during "toner near end" warning.
        Yes, 100% shure, i have disabled all toner near end warnings for this reason.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2459

          #5
          Re: I-Series Toner bottle not empty

          Originally posted by occus
          Yes, 100% shure, i have disabled all toner near end warnings for this reason.
          OK in this case it's probably normal. I imagined I've seen - kind of - really empty bottles in earlier bizhub generations. Perhaps the design change (compared to the more or less "stati"c C220-c308 series bottle design) has something to to with it or I recall it wrong.

          Comment

          Working...