C3110, Office 365, landscape documents are printed incorrectly, like portrait

[igor.sanfilip]

Hi,
after latest update of Windows 10, C3110 have problems with printing landscape documents.
It prints like portrait, won't "rotate" document.
Latest FW is installed, tried with the latest drivers, and the previous drivers, same problem.
From MAC+Word works fine.
PDF are printed correctly.
Any ideas?

[davidmtupper]

Re: C3110, Office 365, landscape documents are printed incorrectly, like portrait

Check the print driver, Windows has a bad habit of installing the IPP driver which has issues like this. Sorry just noticed you've tried drivers. Is this from a certain application or from everything? Office apps? Try downloading LibreOffice as a test to see if that works, if so an Office update has an issue and you may need to seek help with that specifically.

[igor.sanfilip]

Re: C3110, Office 365, landscape documents are printed incorrectly, like portrait

Thanks.
I will try tomorrow with LO for troubleshooting, think it will work just fine. Office 365 on HP Pc's - don't think so.

[tsbservice]

Re: C3110, Office 365, landscape documents are printed incorrectly, like portrait

Thanks.
I will try tomorrow with LO for troubleshooting, think it will work just fine. Office 365 on HP Pc's - don't think so.

Kindly advise them this machine is not latest nor even pre-prelatest. Newest software and older equipment sometimes don't talk each other well it's time to upgrade.