C-3110, Black Toner Lockout...

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 618
    #1

    C-3110, Black Toner Lockout...

    I have had this more than once on this series, and I usually just trade in or trash the machine as a result. Have checked/cleaned all the connections at the cartridge, tried clearing the Black toner count in softswitches, tried multiple toners...

    I'm starting to think that this may be a Low Voltage Power Supply issue, seen this happen on other machines when the 12v line (or 5v, whatever) goes low and things start to go awry.

    Anyone ever fixed this problem without replacing Logic boards?

    Thanks in advance.
    OC
    Tags: 12v, black, line, low, toner
    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846
      #2

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7916
          #3
          Re: C-3110, Black Toner Lockout...

          Did you tried Engine DIP switch 28?

          Hint: use find to serach for "Choice of toner empty recovery mode" in SM.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • Oystercopy
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2009
              • 618
              #4
              Re: C-3110, Black Toner Lockout...

              Thanks guys... yes TSB, I did try DS 28; no change.
              Have not tried replacing both the IU and the Toner at the same time, but I guess that's worth a shot.

              I guess no one has had any other luck with voltages or circuit boards?
              OC

                Comment

                • jwai
                  Senior Tech

                  500+ Posts
                  • May 2018
                  • 502
                  #5
                  Re: C-3110, Black Toner Lockout...

                  Exchanged K connector with other color for test?

                    Comment

                    • Oystercopy
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2009
                      • 618
                      #6
                      Re: C-3110, Black Toner Lockout...

                      Originally posted by jwai
                      Exchanged K connector with other color for test?
                      Nope, haven't done that. The problem is, the time involved in troubleshooting these things eclipses the cost of buying them used, from another wholesaler. I've had to trash 3 or 4 of them recently for this issue, which is sad, but
                      what are you gonna do?
                      OC

                        Comment

                        • danifuenca
                          Technician

                          Site Contributor
                          • Oct 2013
                          • 30
                          #7

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