bizhub 458e image problem

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  • jwai
    Senior Tech

    500+ Posts
    • May 2018
    • 509

    #1

    bizhub 458e image problem

    Hello everyone,

    One customer called poor printout on colored text, I visited and got a test print it seems lighter.
    First I checked drum unit, developing unit, transfer unit, cleaned IDC sensors and PH windows, and performed " gradation adjustment ".
    Once the 600 dpi printer halftone pattern has been scanned the machine showed error.

    What reason cause this?

    ( P.S. F/W G00-Y1 )
    Attached Files
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2459

    #2
    Re: bizhub 458e image problem

    How does that sample print look like if you delete the gradation adjustment and just leave it without calibration?

    Comment

    • jwai
      Senior Tech

      500+ Posts
      • May 2018
      • 509

      #3
      Re: bizhub 458e image problem

      Originally posted by Gift
      How does that sample print look like if you delete the gradation adjustment and just leave it without calibration?
      same as attached test print.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5462

        #4
        Re: bizhub 458e image problem

        Toner save?

        Any P-codes?
        Halftone at 255 saturated?
        Whatever

        Comment

        • jwai
          Senior Tech

          500+ Posts
          • May 2018
          • 509

          #5
          Re: bizhub 458e image problem

          [QUOTE=allan;2161916]Toner save? -> no

          Any P-codes? -> No P codes
          Halftone at 255 saturated? -> Normal

          You can see normal black text is ok, if print other color text it will very light.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #6
            Re: bizhub 458e image problem

            Does this machine have a IDS shutter? can't remember.
            So you need to find the reason the engine can't stabilize.

            Looks like gradation failure.

            All image process adjustment settings set to default?
            Like removable voltage adjustment and Gradation/Dev bias V selection?
            Whatever

            Comment

            • jwai
              Senior Tech

              500+ Posts
              • May 2018
              • 509

              #7
              Re: bizhub 458e image problem

              Originally posted by allan
              Does this machine have a IDS shutter? can't remember.
              So you need to find the reason the engine can't stabilize.

              Looks like gradation failure.

              All image process adjustment settings set to default?
              Like removable voltage adjustment and Gradation/Dev bias V selection?
              I performed gradation adjustment, first got stabilization, success,
              then printed first time " 600 dpi print " pattern, placed on glass and scanned, after that error message displayed.

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5462

                #8
                Re: bizhub 458e image problem

                Originally posted by jwai
                I performed gradation adjustment, first got stabilization, success,
                then printed first time " 600 dpi print " pattern, placed on glass and scanned, after that error message displayed.

                Did you try initialize and stabilize?
                Initialize will get rid of current bad data if that is the issue.

                Ok so then no input possible. How is scan to PDF quality. CCD ok?
                Whatever

                Comment

                • jwai
                  Senior Tech

                  500+ Posts
                  • May 2018
                  • 509

                  #9
                  Re: bizhub 458e image problem

                  Originally posted by allan
                  Did you try initialize and stabilize?
                  Initialize will get rid of current bad data if that is the issue.

                  Ok so then no input possible. How is scan to PDF quality. CCD ok?

                  Initial + stabilize, this function not yet be performed, i consider to try it.

                  Customer didn't report about scan, only said light printout for non-black text when copy / print.

                  the test page is bad, but configuration page is ok.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 8028

                    #10
                    Re: bizhub 458e image problem

                    Halftones at 30,100, 200 and 255 please.
                    Looks like everything under 50% fill is coming white/blank. At that point I would initialize machine and start fresh doing adjustments.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • jwai
                      Senior Tech

                      500+ Posts
                      • May 2018
                      • 509

                      #11
                      Re: bizhub 458e image problem

                      Originally posted by tsbservice
                      Halftones at 30,100, 200 and 255 please.
                      Looks like everything under 50% fill is coming white/blank. At that point I would initialize machine and start fresh doing adjustments.
                      Thank you, i will try it.

                      Comment

                      • jwai
                        Senior Tech

                        500+ Posts
                        • May 2018
                        • 509

                        #12
                        Re: bizhub 458e image problem

                        Thank you all, issue fixed.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 8028

                          #13
                          Re: bizhub 458e image problem

                          Originally posted by jwai
                          Thank you all, issue fixed.
                          How
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • jwai
                            Senior Tech

                            500+ Posts
                            • May 2018
                            • 509

                            #14
                            Re: bizhub 458e image problem

                            Originally posted by tsbservice
                            How
                            Followed your procedure and fixed it.

                            Comment

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