958 bypass pickup issue

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #1

    [Jamming] 958 bypass pickup issue

    I have a school thats printing on 250GSM paper

    if it feeds short edge its fine but the pre printed certificates have a issue where a logo ghost/repeats and only way to not have that occur is feeding long edge

    Ive noticed that the pickup doesnt have much downwards force on paper and therefore not enough traction

    if i put a slight amount of pressure on it with my finger it pickups fine.

    have same issue with bypass on i series

    has anyone had any luck adding some weights to the pickup assy or is there any bulletins ive missed on the matter?
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: 958 bypass pickup issue

    Does it have a ribbed roller on the pickup?
    Whatever

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    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2459

      #3
      Re: 958 bypass pickup issue

      For the i series you can easily fix it by installing some old-style sep roller (or sep rolly assy) - I don't recall the details but there's at least one thread here about the question and solution. As for very thick paper I'd also recommend to feed it SEF.

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