problem error d050 or e301 konica c258 and c308

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  • enricocopyline
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2018
    • 121

    #1

    problem error d050 or e301 konica c258 and c308

    Good evening everyone.
    I have a problem that I found in two konica minolta c308 and in a c258, sometimes it happens to me that the copiers restart themselves and give error code D050 and E301. updating the firmware does not solve the problem. it is a hard disk problem but I solve it by installing (with some difficulty because sometimes the installation does not start and I don't know why) the sata drivers more precisely the fw A7PU0Y0-0100-G00-84 (00).
    after a few months the problem comes back to me.
    I don't know if it's a problem with the hard disk but it shouldn't restart if it is corrupt.
    formatting does not solve the problem.
    Has it happened to someone or has any idea how to definitively solve the problem?

    thank you
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 14347

    #2
    Re: problem error d050 or e301 konica c258 and c308

    Originally posted by enricocopyline
    Good evening everyone.
    I have a problem that I found in two konica minolta c308 and in a c258, sometimes it happens to me that the copiers restart themselves and give error code D050 and E301. updating the firmware does not solve the problem. it is a hard disk problem but I solve it by installing (with some difficulty because sometimes the installation does not start and I don't know why) the sata drivers more precisely the fw A7PU0Y0-0100-G00-84 (00).
    after a few months the problem comes back to me.
    I don't know if it's a problem with the hard disk but it shouldn't restart if it is corrupt.
    formatting does not solve the problem.
    Has it happened to someone or has any idea how to definitively solve the problem?

    thank you

    Comment

    • strider5555
      Technician

      Site Contributor
      50+ Posts
      • Jun 2008
      • 96

      #3
      Re: problem error d050 or e301 konica c258 and c308

      Update firmware to GC1-X4 or newer, then set software SW 159 to Hex 08. This prevents the HDD and fax(if installed) from going to sleep when the machine goes into low power/sleep

      Comment

      • enricocopyline
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jun 2018
        • 121

        #4
        Re: problem error d050 or e301 konica c258 and c308

        Originally posted by strider5555
        Update firmware to GC1-X4 or newer, then set software SW 159 to Hex 08. This prevents the HDD and fax(if installed) from going to sleep when the machine goes into low power/sleep
        OK thank you very much

        A7PU0Y0-F000-GCA-X4 is this firmware okay?

        is it possible to have a list of firmware by date?

        Comment

        • strider5555
          Technician

          Site Contributor
          50+ Posts
          • Jun 2008
          • 96

          #5
          Re: problem error d050 or e301 konica c258 and c308

          There are too many to list. The latest maintenance release on KM US/Canada is GCG-X4. (released 9/06/2022) My recommendation is to flash base version G00-X4 and then do GCG-X4, set Sw 25 to hex B0. (Function Version 4.2)

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          • enricocopyline
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jun 2018
            • 121

            #6
            Re: problem error d050 or e301 konica c258 and c308

            Originally posted by strider5555
            There are too many to list. The latest maintenance release on KM US/Canada is GCG-X4. (released 9/06/2022) My recommendation is to flash base version G00-X4 and then do GCG-X4, set Sw 25 to hex B0. (Function Version 4.2)
            it is more recent GCA-X4 or GC1-X4?

            Comment

            • strider5555
              Technician

              Site Contributor
              50+ Posts
              • Jun 2008
              • 96

              #7
              Re: problem error d050 or e301 konica c258 and c308

              Yes GC1-X4 is from December 2019 and GCA-X4 is from November 2021

              Comment

              • enricocopyline
                Trusted Tech

                Site Contributor
                100+ Posts
                • Jun 2018
                • 121

                #8
                Re: problem error d050 or e301 konica c258 and c308

                Originally posted by strider5555
                Yes GC1-X4 is from December 2019 and GCA-X4 is from November 2021
                ok thank you very kind

                Comment

                • enricocopyline
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jun 2018
                  • 121

                  #9
                  Re: problem error d050 or e301 konica c258 and c308

                  the sata-fw firmware I have this A7PU0Y0-F000-GXX-A6(00),

                  are there any new ones updated?

                  Comment

                  • strider5555
                    Technician

                    Site Contributor
                    50+ Posts
                    • Jun 2008
                    • 96

                    #10
                    Re: problem error d050 or e301 konica c258 and c308

                    That is the sata recovery firmware, there is also Gxx-B0. which is the preventative firmware. Use the GXX-B0 firmware if no errors have occurred, and GXX-A8 to recover from the error. This updates the SATA controller firmware.

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                    • enricocopyline
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jun 2018
                      • 121

                      #11
                      Re: problem error d050 or e301 konica c258 and c308

                      Originally posted by strider5555
                      That is the sata recovery firmware, there is also Gxx-B0. which is the preventative firmware. Use the GXX-B0 firmware if no errors have occurred, and GXX-A8 to recover from the error. This updates the SATA controller firmware.
                      OK thank you

                      could you send me these firmware?

                      konica.copyline@gmail.com

                      thanks

                      Comment

                      • strider5555
                        Technician

                        Site Contributor
                        50+ Posts
                        • Jun 2008
                        • 96

                        #12
                        Re: problem error d050 or e301 konica c258 and c308

                        I am not able to supply you with firmware unfortunately.

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                        • enricocopyline
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Jun 2018
                          • 121

                          #13
                          Re: problem error d050 or e301 konica c258 and c308

                          Originally posted by strider5555
                          I am not able to supply you with firmware unfortunately.
                          Does anyone have these firmwares?

                          Comment

                          • copyTcat
                            Senior Technician

                            50+ Posts
                            • Apr 2015
                            • 58

                            #14
                            Also looking for this firmware to solve E301. Anyone can post the latest firmware for c258 and c308 please

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