Konica Minolta Bizhub C458 wont firmware upd.

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  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72
    #1

    Konica Minolta Bizhub C458 wont firmware upd.

    Hello everyone

    I have a challenge with a machine, which wont firmware upd.

    When i insert the USB pen(The one i always use to firmware upd, have updated several hundreds if not thousands KM through my 17years in this business). Holding down the STOP key and power on the main switch. It DO shows the circle in the corner, but then it just starts up as normal. I have tried another usb pen, tried another firmware version. Tried to unmount the HDD and the finisher. Tried another USB port. Tried with front cover open, tried to clear all data, and tried to upd through Internet ISW @ FTP(This turns out with Download NG).

    It is totally strange! I had a C258 some months ago, with the same issue, where i ended up replacing the MFP board.
    But now it is the 2nd machine with this fault, and i suspect, something strange is blocking the firmware upd??

    Do you have any suggestions??
    Tags: firmware, machine, strange, usb
    • and
      Technician

      50+ Posts
      • Oct 2011
      • 95
      #2
      Re: Konica Minolta Bizhub C458 wont firmware upd.

      Check this?

      [Administrator Settings]-->[Security Settings]-->[USB connection Permission settings]-->[Detail Setting]-->[External Memory]-->[FW Update] is set to [Allow]


      C458 support WWRSPF if your CSRC have this function.

        Comment

        • Methmann
          Technician

          50+ Posts
          • May 2009
          • 72
          #3
          Re: Konica Minolta Bizhub C458 wont firmware upd.

          Originally posted by and
          Check this?

          [Administrator Settings]-->[Security Settings]-->[USB connection Permission settings]-->[Detail Setting]-->[External Memory]-->[FW Update] is set to [Allow]


          C458 support WWRSPF if your CSRC have this function.
          It is set to allow

          I dont know what WWRSPF is, but if it is something with CS Remote Care, we dont have access to it.

            Comment

            • and
              Technician

              50+ Posts
              • Oct 2011
              • 95
              #4
              Re: Konica Minolta Bizhub C458 wont firmware upd.

              Originally posted by Methmann
              It is set to allow

              I dont know what WWRSPF is, but if it is something with CS Remote Care, we dont have access to it.
              Yes CS Remote Care.

              Tried to insert the usb pen directly on "Front USB" port by removing the black cable ?

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 515
                  #5
                  Re: Konica Minolta Bizhub C458 wont firmware upd.

                  may be a silly question but is the USB port plug plugged into the machine and functioning as normal?

                    Comment

                    • Methmann
                      Technician

                      50+ Posts
                      • May 2009
                      • 72
                      #6
                      Re: Konica Minolta Bizhub C458 wont firmware upd.

                      Originally posted by and
                      Yes CS Remote Care.

                      Tried to insert the usb pen directly on "Front USB" port by removing the black cable ?
                      Lol! You were right! Someone have reseated the USB cable which goes to the front USB and put it in, one of the other USB ports.

                      When i reseated the cable back to the "Front USB" port. It worked :-D

                      Thank you!

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7926
                          #7
                          Re: Konica Minolta Bizhub C458 wont firmware upd.

                          Quick test - you should put flash drive in front USB and it won't be recognized at all. And question yourself - why
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • Methmann
                              Technician

                              50+ Posts
                              • May 2009
                              • 72
                              #8
                              Re: Konica Minolta Bizhub C458 wont firmware upd.

                              Originally posted by tsbservice
                              Quick test - you should put flash drive in front USB and it won't be recognized at all. And question yourself - why
                              It did! When it was starting as normal with the USB pen inserted in the Front USB, it did show "External memory" menu ;-)

                                Comment

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