Hello,
I have 2 units C250i have same issue.
Copy, print, scan are OK, if customer scanned a document to PC and printed it, the words have foggy edge. I cleaned scanner section ( lens, mirrors, platen glass, CCD ), check scan setting ( 300dpi, auto color, PDF, exposure and background removal default ).
I observed this scanned image on PC, nothing problem. I tried to scan to USB stick and print, same result.
Any idea about this case? Thank you.
I have 2 units C250i have same issue.
Copy, print, scan are OK, if customer scanned a document to PC and printed it, the words have foggy edge. I cleaned scanner section ( lens, mirrors, platen glass, CCD ), check scan setting ( 300dpi, auto color, PDF, exposure and background removal default ).
I observed this scanned image on PC, nothing problem. I tried to scan to USB stick and print, same result.
Any idea about this case? Thank you.
Comment