Hello guys, i hope you had a nice weekend.
it had a noisy cyan developer unit. i installed the new one, but for the life of me, in service mode, i cant find any calibration or F8 as in the past. and i also don't find a parts count reset, but it appears that the unit count did reset on its own.
i didn't pay much attention that when i made the diagnosis, it displayed to replace the cyan toner. the customer said they just did.
after i left the machine wouldn't print, and said cyan toner empty. after looking for a cause, i found the CRUM chip relay connector for that the cyan, the contacts were all down, and wouldn't stay up all the way.
the connector should be there tomorrow. i am also wondering if the machine remembers that particular cartridge and wont allow it to read full even after replacing the contact connector??
hopefully I'm not to deep into this to have a good outcome.
thank you for any advice anyone might be able to offer me.
it had a noisy cyan developer unit. i installed the new one, but for the life of me, in service mode, i cant find any calibration or F8 as in the past. and i also don't find a parts count reset, but it appears that the unit count did reset on its own.
i didn't pay much attention that when i made the diagnosis, it displayed to replace the cyan toner. the customer said they just did.
after i left the machine wouldn't print, and said cyan toner empty. after looking for a cause, i found the CRUM chip relay connector for that the cyan, the contacts were all down, and wouldn't stay up all the way.
the connector should be there tomorrow. i am also wondering if the machine remembers that particular cartridge and wont allow it to read full even after replacing the contact connector??
hopefully I'm not to deep into this to have a good outcome.
thank you for any advice anyone might be able to offer me.
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