C458 unable to connect to authentication device

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  • FuserNoob
    Technician, CISSP

    Site Contributor
    100+ Posts
    • Jul 2022
    • 104

    C458 unable to connect to authentication device

    HI Gang!
    I'm hoping to leverage your collective brain power once again.

    We got a couple C458's coming off lease and they both have RFID authentication that I need to remove.

    I have tried turning off software switch 12 (0/0) and have update the firmware to GCK-Y2 and still get the following error message after boot:
    Unable to connect to authentication device.
    Check connection and turn the Power OFF and ON.

    I've tried working Manual section '8.3.2 Authentication Device' backward to no avail.

    Any help is greatly appreciated!

    Thanks!
  • ltdiniz
    Supervisor de Campo

    Site Contributor
    50+ Posts
    • Mar 2021
    • 82

    #2
    Re: C458 unable to connect to authentication device

    Enter Stop 9 (Billing Setting)
    and disable the desired function.
    Attached Files

    Comment

    • FuserNoob
      Technician, CISSP

      Site Contributor
      100+ Posts
      • Jul 2022
      • 104

      #3
      Re: C458 unable to connect to authentication device

      Thanks ltdiniz!
      That did the trick!

      Comment

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