B4020i

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  • gpais70
    Technician
    • Apr 2018
    • 15

    #1

    B4020i

  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 554

    #2
    Re: B4020i

    What message do you get when you press Detail? Possibly drum/Belt over life. If it is, there is an override for it in the service menu.

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7982

      #3
      Re: B4020i

      Check toner/drum/fuser for mechanical binding. If anything is OK you may need new main board.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • gpais70
        Technician
        • Apr 2018
        • 15

        #4
        Re: B4020i

        Originally posted by Max
        What message do you get when you press Detail? Possibly drum/Belt over life. If it is, there is an override for it in the service menu.

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14544

          #5
          Re: B4020i


          That looks suspiciously like a Brother display. Have you checked any Brother forums?

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7982

            #6
            Re: B4020i

            Originally posted by copier addict
            That looks suspiciously like a Brother display. Have you checked any Brother forums?
            Because it's Brother rebadge.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • JasonSBE
              Trusted Tech

              Site Contributor
              100+ Posts
              • Apr 2014
              • 183

              #7
              Re: B4020i

              Service manual didn't give much information. I noticed the date and time are reset, did you set the date and time when you installed it? Could be a sign of issues with the MFP board. Here's a link I found from Brother regarding the message, hope it helps.

              "Print Unable 0B"

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