C759 unresponsive on the menu - can't get to counter

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  • thendral
    Technician

    Site Contributor
    50+ Posts
    • Mar 2011
    • 82
    #1

    [Misc] C759 unresponsive on the menu - can't get to counter

    Hello All,

    As always, thank you for all your support to the copier community.
    I have this C759 turns on makes copies.
    When I hit the menu button, getting display of the menu, but I can't get into the counter.
    It is not responding to counter, utilities and User Box.
    Any help here is much appreciated.

    Thanks & Regards
    Thendral.
    Tags: c759, counter, menu, user box, utilities
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7936
      #2
      Re: C759 unresponsive on the menu - can't get to counter

      Can you get to Admin menu?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • thendral
          Technician

          Site Contributor
          50+ Posts
          • Mar 2011
          • 82
          #3
          Re: C759 unresponsive on the menu - can't get to counter

          Originally posted by tsbservice
          Can you get to Admin menu?
          No it is not letting me go. when I touch the button shakes and confirm the touch but nothing happens on only those 3 items. Rest of them are working fine.

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1977
              #4
              Re: C759 unresponsive on the menu - can't get to counter

              ive had this issue on 8 series where utility button in menu would take like 10 attempts to open.

              in every case a ALL CLEAR resolved it

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