Good Morning,
This is just information for the back of our minds that I will not forget and I thought that I would share.
I had a IC-317 that the HD crapped out. So I got a new hard drive hooked it all up and used the Fiery Installer Builder tool and downloaded the 1.1 version, because that is what the customer had. Stick the USB drive in, 16gig size, and it is going through its thing and it says that it was done loading, great! So I take it to the controller, by this time I had it in the shop. So I start loading it and it is going through its phases on the controller, I can see it on the panel, status bar and everything. It gets to the end and says to take the drive out. So I do that and the controller restarts and it starts doing its thing. I can see that it is loading and installing and it gets to the end and comes up with the message on the controller "Operation Failed. Save log to USB drive? Yes or No. So this was like 45 to an hour that all this happened. Was on the phone with KM and Fiery for about 2 hours. We came to the conclusion try a bigger thumb drive. So I used a 32gig drive. I loaded on that and that takes awhile to do and then to the controller and went through the same thing, but only this time it worked. The Fiery came up and said it was ready to run for the first time. input english and all the rest of the happy stuff.
So this is about 4 hours of my life that I am not getting back. There was no error that the drive was too small or anything. Just loading and error at the end after an hour of loading! So I hope that this helps.
KEN
This is just information for the back of our minds that I will not forget and I thought that I would share.
I had a IC-317 that the HD crapped out. So I got a new hard drive hooked it all up and used the Fiery Installer Builder tool and downloaded the 1.1 version, because that is what the customer had. Stick the USB drive in, 16gig size, and it is going through its thing and it says that it was done loading, great! So I take it to the controller, by this time I had it in the shop. So I start loading it and it is going through its phases on the controller, I can see it on the panel, status bar and everything. It gets to the end and says to take the drive out. So I do that and the controller restarts and it starts doing its thing. I can see that it is loading and installing and it gets to the end and comes up with the message on the controller "Operation Failed. Save log to USB drive? Yes or No. So this was like 45 to an hour that all this happened. Was on the phone with KM and Fiery for about 2 hours. We came to the conclusion try a bigger thumb drive. So I used a 32gig drive. I loaded on that and that takes awhile to do and then to the controller and went through the same thing, but only this time it worked. The Fiery came up and said it was ready to run for the first time. input english and all the rest of the happy stuff.
So this is about 4 hours of my life that I am not getting back. There was no error that the drive was too small or anything. Just loading and error at the end after an hour of loading! So I hope that this helps.
KEN