C350 random deletion(cm3520)

tsb13

Technician

Join Date: Mar 2009

Posts: 28
#1

C350 random deletion(cm3520)

07-20-2009, 03:27 PM

I'm getting a deletion about 1 inch wide (B&W) on multi copy run and the deletion will move on the copy(del. not on every page). Ran a full color run and the deletion was wider and still random. Thanks in advance for any insight to this problem.
P.S. I did flash the firmware with latest ver.
Tags: c350, random
mrwho

Major Asshole!

Site Contributor
2,500+ Posts

Join Date: Apr 2009

Posts: 4303
#2

07-20-2009, 03:41 PM

Originally posted by tsb13

I'm getting a deletion about 1 inch wide (B&W) on multi copy run and the deletion will move on the copy(del. not on every page). Ran a full color run and the deletion was wider and still random. Thanks in advance for any insight to this problem.
P.S. I did flash the firmware with latest ver.

Can you post a scan of the troubled image?

' "But the salesman said . . ." The salesman's an asshole!'
Mascan42

'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
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I'm just an ex-tech lurking around and spreading disinformation!
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