Bizhub C500 Wont staple or punch

[Guest]

My Konica wont staple or punch from the software, using internal Fiery X3ETY

options show on the menu

last I reinstated fiery settings to factory def and it worked, wont do it now

Help

[8050]

Are you using a different application to print? Did you do any updates on your computer? You may need to reinstall print driver.