konica minolta c350 hard drive

[Deka]

i am not familiar with this machine. have code c-12cb. customer wants hard drive taken off. when i do this i get code c-12co, copier doesnt recognize hd becouse i removed it. i am missing some steps. can someone fill me in on how to disable hard drive. thank you!!!!

[bubblegoose72]

Disable in service mode.

In service mode change hard drive from set to unset. Primary drawback is that multipage scans will deliver a separate file for each page instead of a multipage file.