Hello again,
I am having one of those weeks!
Got a problem with C350, went to replace color IUs, not K. Machine was locked out on arrival and as soon as I changed units, powered up and went to ready then started to print all the waiting network jobs. After they printed I noticed the dreaded oil can, touched it and got codes P5 and P28. Cleaned IDC sensors and powered up, checked warning counter and noticed loads of the above codes...cursed operator for not reporting!
Machine now will not accept that it has the new IUs loaded, P6,7,8 and 9 all IUs failure shows, checked MC ICPs 16 and 17 both OK. Unit makes copies and internal test prints but color is not good..suspect because using old units settings.
I know that the IUs will not reset count if P codes shown but cannot work out why if the unit copies etc what is causing this fault. Am going to reset chips of old units and refit to see if this works...any suggestions?
I am having one of those weeks!
Got a problem with C350, went to replace color IUs, not K. Machine was locked out on arrival and as soon as I changed units, powered up and went to ready then started to print all the waiting network jobs. After they printed I noticed the dreaded oil can, touched it and got codes P5 and P28. Cleaned IDC sensors and powered up, checked warning counter and noticed loads of the above codes...cursed operator for not reporting!
Machine now will not accept that it has the new IUs loaded, P6,7,8 and 9 all IUs failure shows, checked MC ICPs 16 and 17 both OK. Unit makes copies and internal test prints but color is not good..suspect because using old units settings.
I know that the IUs will not reset count if P codes shown but cannot work out why if the unit copies etc what is causing this fault. Am going to reset chips of old units and refit to see if this works...any suggestions?

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