BizHub C550 Error C-2259

[Guest]

Can anyone tell me what this error code means and how to fix it?

Thanks so much!!!!!!!!!

[emujo]

K developer motor (M19) failure to turn. Check in test mode. Emujo

[vpreston]

WOW...thanks for the quick reply!

Can you tell me how to check it in test mode?

Thank you again very much

[vpreston]

Also, assuming it is the developer motor, is there a part for that that can be ordered?

Thanks!!

[ni311]

Pull out the black imaging unit and try to rotate with your hand the developing mechanism, it should rotate without too much resistance. Usually not the motor is the issue but the imaging unit. If this is the case, you cannot order only parts of it but only the full imaging assy.

[vpreston]

Thanks so much...will give it a try!!!!!!!!!!!!!!!