Biz Hub C203

[Rob Sandberg]

We found the solution. It was a Windows Exchange 2007 issue.
http://msexchangeteam.com/archive/2006/12/28/432013.aspx

This is what my fellow tech found that fixed the problem.

Rob S

[knpgazem]

Have you used the direct input option rather than the one-touch button?

One thing that has not been addressed in this thread is that occasionally an entry (or entry place) can become corrupt. If all the emails are similar (as above) and you have sucessfully tested the Direct Input option (instead of the one-touch button) using the email address in question, the fault lies in the one-touch button creation. Try using the 13th place or even 50th for that matter (use the web browser)

[Rob Sandberg]

The problem was with MS exchange 2007 not the biz hub.
MS has put much more security.
The above link show how to fix the problem in Exchange.

Rob S