Help with CF2002

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  • Stirton.M
    All things Konica Minolta

    1,000+ Posts
    • Oct 2009
    • 1804

    #16
    Good show!!!

    Having no direct experience with AT&T, I cannot advise what you may need to do.

    However. In your network settings for the copier, you will need to set the DNS entries that will allow the machine to look outside your network. Taking an assumption, you are connected to your DSL modem via a router or switch. Usually the switch will provide DHCP information it obtains from the DSL modem back to your computers on the network, the DNS entries as part of this. Though DNS is primarily Domain Name related, the entries allow the computers to access the internet through the router without any issues.

    The copier however works using TCP/IP values, which typically doesn't need DNS, yet the machine is dependent on this anyway.

    You can web into your router to glean this information from the WAN tables, or in some cases depending on your network setup, you can get this info from a DOS prompt.

    From the start menu, click "Run" and type in cmd and press enter. A command prompt will open. In this window, type in "ipconfig /all" (without the quotes) and press enter.

    You should get a response back that will show you your network connection settings as they currently are. Again, depending on your computer, the results of the returned information vary. See attached for what I see with my setup. In my case, only names for the DNS search were provided. Other computers will show the numerical DNS entries, depending on the OS.

    Basically, make sure the subnet mask and gateway address is identical to your network. DNS settings should be set to your ISPs entries.

    If they give you a name address, you need the numerical equivalent in the email transmit entry. You do not need to set the receive entry, you can use a loopback of 127.0.0.1 there. You will need to set the administrator address and copier address fields. For the moment, set the copier to your address. Depending on your setup, you may need to set the authentication information, meaning a user name and password...again, use your email name and email password for this while testing.

    As before, refer to your manuals on how to set these items up.
    Attached Files
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

    Comment

    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299

      #17
      Well done! Thank you for sharing the conclusion with us.

      Turn out, although I'm quite familiar with the main body itself (the Konica version), I know nothing of the Minolta controller.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

      Comment

      • Guitarist69
        Technician
        • Jan 2010
        • 20

        #18
        From my router I have 2 DNS entries(1 and 2) and a Default Gateway address, as well is an IP address(Which would change because I am on a dynamic IP) but not sure which I should be using and where on the CF2002.

        Under the network menu of the CF2002, Under TCP/ IP, I have IP address(Which I have set to 192.168.1.25 to designate the copier on my network), Subnet Mask(set to 255.255.0.0), and Gateway Address which was originally set to the routers address of 192.168.1.1, but I tried substituting one of the DNS entries and then the default Gateway address from the router, but no Joy. Am I entering in the right information at the right place.
        Last edited by Guitarist69; 01-21-2010, 10:14 PM.

        Comment

        • Guitarist69
          Technician
          • Jan 2010
          • 20

          #19
          Originally posted by Stirton.M
          Ok...semi-easy part...

          You can use a standard laptop hard drive. If you look at the setup instructions I posted earlier, you will see there is a special mounting bracket and right angle plug. Its been a very long time since I looked at one of these, but I am assuming you could likely get away with a special ribbon connector to connect between the board and the hard disk instead of the molded plastic thing shown in the manual. It is possible someone could sell you this install kit minus the drive and you can get one yourself. Because of the age of this series machine however, I am uncertain what the maximum drive size is for this. A slightly newer C350 can handle 160Gb for certain, but this...not sure if there is an upper cylinder limit (old PC issue) that restricted drives to below 132Gb. You might have to make the ribbon cable connector custom. But it should work in a pinch. Mounting might be another isssue.

          I bought a 30gb hard drive(Didn't want to go too big for compatibility issues) and made a mounting bracket so I am all set on that end.

          But the connector is causing me problems. since the connector on the board is 44 pin laptop IDE as well as what's on the laptop drive(Not using the 4 pins for jumpers) I thought a simple connector would work, so I tracked one down online, but it doesn't appear to be a direct pin to pin configuration as I am getting a C12CO error now, which is communication failure between PWB-F and HD. Without the actual original connector as a guide, i can't determine the pin lineup. Does anybody have access to one to figure out or have just the connector to sell.

          I am soo close yet so far . . .

          Comment

          • Stirton.M
            All things Konica Minolta

            1,000+ Posts
            • Oct 2009
            • 1804

            #20
            On C350 series machines, a simple ribbon cable was the interface between the board and the drive.

            In the case of the 2002, that interface was a right angle connector.

            Unfortunately, to my knowledge, there is no pinout diagram for that interface. Perhaps someone else might have one, I am not sure.
            "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
            ---Groucho Marx


            Please do not PM me for questions related to Konica Minolta hardware.
            I will not answer requests or questions there.
            Please ask in the KM forum for the benefit of others to see the question and give their input.

            Comment

            • Guitarist69
              Technician
              • Jan 2010
              • 20

              #21
              Thanks - I figured out the pinout - The PWB-F board is nonstandard so I just have to get a cable made by someone - The problem is IDE connectors are not to common anymore.

              Comment

              • Stirton.M
                All things Konica Minolta

                1,000+ Posts
                • Oct 2009
                • 1804

                #22
                No, they are not. It is likely easier for you to contact a local KM shop to see if they can source you one. If we had one and you came to visit, we'd likely give it to you. Dunno about other shops though.
                "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                ---Groucho Marx


                Please do not PM me for questions related to Konica Minolta hardware.
                I will not answer requests or questions there.
                Please ask in the KM forum for the benefit of others to see the question and give their input.

                Comment

                • Guitarist69
                  Technician
                  • Jan 2010
                  • 20

                  #23
                  I finally got the right connector for pin lineup and hooked a 30gb hard drive up that I know is good(tested it on another computer), but I am getting error code C-12CF once it is set. It is not the connector at this point as this is a different error code than previously with the wrong connectors. It wont let me format it. Any ideas what it could be?

                  Thanks for any help you can provide.
                  Last edited by Guitarist69; 02-11-2010, 11:47 PM.

                  Comment

                  • Stirton.M
                    All things Konica Minolta

                    1,000+ Posts
                    • Oct 2009
                    • 1804

                    #24
                    Go into tech rep, format the hard disk.
                    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                    ---Groucho Marx


                    Please do not PM me for questions related to Konica Minolta hardware.
                    I will not answer requests or questions there.
                    Please ask in the KM forum for the benefit of others to see the question and give their input.

                    Comment

                    • Guitarist69
                      Technician
                      • Jan 2010
                      • 20

                      #25
                      Sorry I didn't explain thoroughly first time around- Hard Disk format does not work- Sits at 0% , resets and comes up with error. Hard Drive is good though.

                      I'm at my wits end on this copier - Everthing else is working pretty much except for the hard drive, which is affecting scanning and printing speeds.

                      Comment

                      • n3o
                        Technician
                        • Jan 2010
                        • 38

                        #26
                        i had this problem these days, mount back the hdd to the computer and delete partition with a bootable windows cd , DO NOT CREATE either fat32 or ntfs partition, after deleted the partion close the pc and mount the hdd to the copier , the machine will make his own partition when formatting, this is TESTED
                        ps: the hdd does not influence the print or copying speed in a good way, as i seen, for me it's even worse, copying it's slow now ... only thing i find good it's that you can scan one job after another without having to wait the first one to end, maybe i've done something wrong , i don't know what to do, now when i disable the hdd , the memory it fills more fast than before, i cannot work with the hdd because it's slow, and on the memory it only prints 50 pg (with 50 less that before i mounted the hdd) i'm getting pissed

                        Comment

                        • Nisar235
                          Technician
                          • Nov 2009
                          • 13

                          #27
                          hi
                          i am sending you a software name which is FIERY REMOTE SCAN 5.0 download it from link Konica Minolta Australia and when the download is complete you have to give the fiery's model and ip address and install the software. your copier will start scaning.
                          regards,
                          nisar khan
                          Pakistan

                          Comment

                          • Stirton.M
                            All things Konica Minolta

                            1,000+ Posts
                            • Oct 2009
                            • 1804

                            #28
                            Originally posted by Nisar235
                            hi
                            i am sending you a software name which is FIERY REMOTE SCAN 5.0 download it from link Konica Minolta Australia and when the download is complete you have to give the fiery's model and ip address and install the software. your copier will start scaning.
                            regards,
                            nisar khan
                            Pakistan

                            The guy is not using a 3102, he is using a 3101 internal controller....huge difference.
                            "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                            ---Groucho Marx


                            Please do not PM me for questions related to Konica Minolta hardware.
                            I will not answer requests or questions there.
                            Please ask in the KM forum for the benefit of others to see the question and give their input.

                            Comment

                            • Guitarist69
                              Technician
                              • Jan 2010
                              • 20

                              #29
                              Correct - I am using the 3101e internal controller - I will try to delete the partition on the HD and see if that helps. I bought the HD new off ebay but i was surprised that it was originally preformatted for Win- plugged into my computer it immediately recognized it - I thought the CF 2002 format would auto correct the pre partition but maybe your right in that it doesn't.

                              Regarding speed- I am hoping the HD will help as the copier prints about 4 ppm right now with no hd and everything else is set up correctly - I was assuming it is because its using the system memory which is only 128mb(which is the max allowed). The other memory on the board is 512mb, but I think thats for scanning - which is also slow. I am hoping this is the issue as I am out of ideas on how to get it working, and have spent just about as much as I want to for this old unit

                              On note though - I got Paperport 12 pro document management software, and the cf2002 works good with it(Twain controller) and makes multipage pdfs(without the HD) but it is still slow.

                              Comment

                              • Guitarist69
                                Technician
                                • Jan 2010
                                • 20

                                #30
                                Unfortunately - a previously created partiion was not the problem - the drive had no partition on it. In any case, I went through the process to make sure it was completely clean.

                                Unfortunately I keep getting the error of C-12CF once the drive is set, and then when I try to format- it doesn't move forward. I have a 30gb drive - could it be too big for the CF2002 - could that be the problem.

                                Anyone know specifically what C-12CF error code means - The service manual just say its a hard disk erro with no elaboration.

                                I am getting tired of this system.

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