C2557 on bizhub 250

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  • aleksander
    Trusted Tech

    250+ Posts
    • Jan 2010
    • 378

    #1

    C2557 on bizhub 250

    I have problem with my bizhub 250. C2557 appear when I replace the toner bottle. I check the ATDC, increase to 9%. I try to adjust the ATDC until 6 or 6.5%. But the problem still appear everytime the toner is empty. Confusing...
    I will appreciate to all of you if you have the solution to this evil code.
  • scallanjoe@yahoo.com
    Technician

    50+ Posts
    • Dec 2009
    • 51

    #2
    try doing F8//if this dose not do it change dev/&/ drun follow pm instructions to the letter

    Comment

    • perdana
      Technician
      50+ Posts
      • Jan 2008
      • 62

      #3
      Normaly TC ratio in this machine is 12% to 14%

      Comment

      • KEVIN900
        Copier Ninja

        100+ Posts
        • Oct 2009
        • 200

        #4
        I would bet that someone reset the drum counter on this machine, without a new drum. If you wish to be rid of the "Change PC Drum" message on the display, set your dip switches to turn off that message. Change 418-58 to 418-50, no more change the drum on display. But once you get the 2557 code, you have little choice but to replace the drum unit & developer. Ideally, this setting should be done at set-up.
        Kevin900

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3347

          #5
          I have been lucky several times in the past getting rid of that code by gradually increasing/decreasing TC ratio. Most of those machines where running after that with a TC ratio of 4.5-6% with ATDC set at 157-160. Its a hassle to do and can take more than half an hour but it worked surprisingly often. (The reason we had this happen is that we do mainly refurbs and our stock coming from the wholesaler and or previous techs had before swapped IU's obviously.)

          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0 “
          https://www.copytechnet.com/images/smilies/biggrin.png

          Comment

          • aleksander
            Trusted Tech

            250+ Posts
            • Jan 2010
            • 378

            #6
            Originally posted by KEVIN900
            I would bet that someone reset the drum counter on this machine, without a new drum. If you wish to be rid of the "Change PC Drum" message on the display, set your dip switches to turn off that message. Change 418-58 to 418-50, no more change the drum on display. But once you get the 2557 code, you have little choice but to replace the drum unit & developer. Ideally, this setting should be done at set-up.
            Thank you. I'll check again.

            Comment

            • aleksander
              Trusted Tech

              250+ Posts
              • Jan 2010
              • 378

              #7
              Originally posted by Hansoon
              I have been lucky several times in the past getting rid of that code by gradually increasing/decreasing TC ratio. Most of those machines where running after that with a TC ratio of 4.5-6% with ATDC set at 157-160. Its a hassle to do and can take more than half an hour but it worked surprisingly often. (The reason we had this happen is that we do mainly refurbs and our stock coming from the wholesaler and or previous techs had before swapped IU's obviously.)

              Hans
              Thank you.

              Comment

              • aleksander
                Trusted Tech

                250+ Posts
                • Jan 2010
                • 378

                #8
                Originally posted by perdana
                Normaly TC ratio in this machine is 12% to 14%
                Impossible man. TC ratio on bizhub 350/250 at around 5.5% - 6.5%. TC ratio 12 - 14% that you told are for Dialta Di2510 and Di3510. Not for bizhub 350/250.

                Comment

                • Si@danwood
                  Trusted Tech

                  100+ Posts
                  • Mar 2008
                  • 154

                  #9
                  set atdc value to 85, problem sorted ...simples!!

                  Comment

                  • Toefur
                    Service Director
                    • May 2009
                    • 28

                    #10
                    Solution ID
                    TAUS0656158EN* Solution Usage 5

                    Description
                    Intermittent C2557.
                    Solution
                    CAUSE: The serial number input for the machine is incorrect.
                    SOLUTION: Input the correct machine serial number by performing the following procedure:
                    1. Enter the Tech Rep mode.
                    2. Select System 1.
                    3. Select Serial Number.
                    4. Enter the correct serial number and press END.

                    Solution ID
                    TAUS0700478EN* Solution Usage 2

                    Description
                    C2557 while copying.
                    Solution
                    CAUSE: PWB-M has failed.
                    SOLUTION: Reseat all connectors on PWB-M. Replace PWB-M (p/n 4038 0101 05) as necessary.
                    SPECIAL NOTE : Solution provided by Richard Brown, The W.S. Reed Company.


                    Comment

                    • aleksander
                      Trusted Tech

                      250+ Posts
                      • Jan 2010
                      • 378

                      #11
                      Originally posted by Toefur
                      Solution ID
                      TAUS0656158EN* Solution Usage 5

                      Description
                      Intermittent C2557.
                      Solution
                      CAUSE: The serial number input for the machine is incorrect.
                      SOLUTION: Input the correct machine serial number by performing the following procedure:
                      1. Enter the Tech Rep mode.
                      2. Select System 1.
                      3. Select Serial Number.
                      4. Enter the correct serial number and press END.

                      Solution ID
                      TAUS0700478EN* Solution Usage 2

                      Description
                      C2557 while copying.
                      Solution
                      CAUSE: PWB-M has failed.
                      SOLUTION: Reseat all connectors on PWB-M. Replace PWB-M (p/n 4038 0101 05) as necessary.
                      SPECIAL NOTE : Solution provided by Richard Brown, The W.S. Reed Company.


                      OK, I'll check it. But, is the serial number in tech rep mode can make C2557? I don't get it.
                      Thank you.

                      Comment

                      • aleksander
                        Trusted Tech

                        250+ Posts
                        • Jan 2010
                        • 378

                        #12
                        Originally posted by Si@danwood
                        set atdc value to 85, problem sorted ...simples!!
                        So simple like that? could you tell me why should I set the atdc value to 85? any explanation? thank you.

                        Comment

                        • KEVIN900
                          Copier Ninja

                          100+ Posts
                          • Oct 2009
                          • 200

                          #13
                          aleksander, change the drum & developer, already. It's been 5 days. Run F8 and get on with your life. Your customer can't be liking this wait.
                          Kevin900

                          Comment

                          • aleksander
                            Trusted Tech

                            250+ Posts
                            • Jan 2010
                            • 378

                            #14
                            Originally posted by KEVIN900
                            aleksander, change the drum & developer, already. It's been 5 days. Run F8 and get on with your life. Your customer can't be liking this wait.
                            I've already change the drum & developer. And That's all fix. Thank you.

                            Comment

                            • Si@danwood
                              Trusted Tech

                              100+ Posts
                              • Mar 2008
                              • 154

                              #15
                              Originally posted by aleksander
                              So simple like that? could you tell me why should I set the atdc value to 85? any explanation? thank you.
                              Always works for me,a tip i picked up along the way. Saves money on new drum and developer but be sure to test a 100 or so before leaving the customer

                              Comment

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