I have a C353 that can't communicate with the Fiery controller because it's constantly "Waiting for ARP request" and never getting it (this happens when connected directly to the network as well). The network settings button never appears, and the image controller setting button in the service mode is missing as well. I've tried initializing the network card and reloading firmware, but it had no effect. Any ideas?
C353 no Network Settings button
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You are referring to Controller Mode and type in tech rep not being available? Sometimes you need to wait a few minutes for it to initialize. It can sometimes take a bit.
Once the controller is available, you need to set it to type 1 if I recall correctly.
If it is not functioning, you may need to initialize the machine...basically wipes the memory and resets everything back to factory. This may correct the issue. Or it could be the MCB"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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This is a typical problem about a bug firmware at C353. You need for a new firmware for this machine.if you don't have it please send me a PM.Comment
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