Konica 362 Sorting Staple Problem

[BlueBlazer]

I apologize right now if this question seems a bit ridiculous.

We just received and set up 2 x Konica 36's2 and are having a some what strange problem. When printing from workstations, we cannot get the machines to staple sorted packets. Instead the machine will staple all packets into a single group no matter what settings are selected. I suppose there is a default setting somewhere in the printer that is allowing this to happen but I can't for the life of me figure out where it is.

This is my first post here so thanks again for the help.

[KEVIN900]

I'm no network whiz or anything; but there seems to be less problems running PostScript drivers, with respect to the copier"s options, Just a thought.

[RRodgers]

Be sure to UNCHECK the "collate" check box.

[SmellsHot]

RRodgers is onto it! It's a known issue, Make sure to uncheck "collate" in the windows printer menu(the first menu that comes up when you hit print) Not the "collate" in the printing preferences menu!

[BlueBlazer]

Thank you much! Our tech just came in 5 minutes after i read this and said the same exact thing