c203 Scan to email only works once in a while.

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  • denmyos
    • May 2025
    #1

    c203 Scan to email only works once in a while.

    I have set up a c203 to scan to mail, (I am in a workgroup) worked perfect.
    A week later it stop working for some reason, i never found the cause for it.
    Suddenly it startet working again, a couple of dayes later it stop working again.
    I really don't get a error message, just "scan to mail fail" or something like that.

    I have been looking through the webconnection for a log file, but it seems that c203 does not creat one.

    Any ideas?
    Tags: c20, c203, couple, email, error, error message, fail, file, limits, log, mail, message, nec, ops, print, scan, scan to email, scan to mail, set, stop
    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732
      #2
      When the device can no longer send through emails, are you still able to print to the device or view the web interface?
      Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • denmyos
          #3
          Yes, everything else works, BUT scan to email.

          I change the smtp adresse, still don't work.
          I guess if i wait a few days, it will start working again.!?
          Last edited by Guest; 03-17-2010, 11:28 AM.

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            • RRodgers
              Service Manager

              1,000+ Posts
              • Jun 2009
              • 1947
              #4
              Do a ping from 1 PC to another PC on there network and watch the times. Do a -t and watch it for a while. If the time bounces around really bad then you my friend have got a bad router (probably linksys) and it NEEDS to be replace. I did this very thing when one of our customers was complaining that printing was slow on there C250, turns out there times were jumping around like crazy.

              Let us know how that works out for ya.
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                Comment

                • denmyos
                  #5
                  It bounces, but not really bad.
                  Other wise i have no idea what it could be.?

                    Comment

                    • pepper38_cnd
                      Field Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Aug 2005
                      • 1075
                      #6
                      Scans are often large attachments the account your copier is using may be reaching it's quota if the server has limits. That would explain why it stops and starts.
                      Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
                      Now into Ip TV KODI Boxes

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                        • Mr Spock
                          Vulcan Inventor of Death

                          1,000+ Posts
                          • Aug 2006
                          • 2064
                          #7
                          check the job status
                          job details
                          scans
                          job history
                          highlight job (one that failed)
                          touch details
                          post the error message in the upper right corner
                          And Star Trek was just a tv show...yeah right!

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