Well thanks for the advises . First This trays issue is interesting because when there is little paper get worst second where I am is very very difficault to get spare parts and when is possible at very high price so We try everytinghs before to go for parts even because It takes a lot of time. Now we are struggling with a c-2803 in a bizhub 500 after changing a TCR sensor that took 45 days to get here.
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