250f networking

[skirt_chaser]

i have done that and after about an hour it loses the ip and wont get it back

When you say it loses the IP, do you mean the IP address displayed on the machine goes blank ? Or do you mean it stops responding on the network to that IP address ?

[skirt_chaser]

Update NIC settings ?

I'm not familiar with the 250f, but one other thing I just thought about....
Konica machines used to have a menu where you would set the NIC speed, the IP address, the default gateway, the subnet mask, etc. But after changing these settings, you had to go to a menu where it said "Update NIC Settings" or something like that. The default password was "sysadm". Is that the case with yours ?

Also, if you have set a static IP address, set DHCP to off on the copier.

[mikeena]

no it would not lose the network settings they would always be there but you couldnt ping it or log into the web etc.

[skirt_chaser]

If you can't even ping it, then it has lost all connectivity, as if it was unplugged. I don't think it is a network error, as you do get connectivity at first. All things remaining the same, you should have connectivity continuously. If it is totally dropping off the network like that, it means that there is a communication problem. In other words, the machines are losing their ability to "hear" each other. That means a hardware problem.

[mikeena]

no it was the power board. the nic plugs into the power board by 4 wires if there is noise on those wires or a problem with the power board that would cause the issue to. explaing that is why the problem has not come back on one but the one that has the old power board is haviung issues

[skirt_chaser]

I was commenting on the problems posted by Rileycp.
Sorry for the confusion.

[mikeena]

my bad sorry

[Scott_Lewis]

i have done that and after about an hour it loses the ip and wont get it back

Are you doing this from an isolated pc or laptop using a crossover cable? OR, are you doing this from the customer's network?

In my longwinded explanation prior, I was trying to get you OFF of the customer's network wiring.

[rileycp]

thank you for your suggestions.
i have tryed them all and have found the problem i had to change the port number to 9099 in the web interface page wich sets it to 9100 and so far no problems so again thanks

[rasman67]

Its a crossover cable, you can get at any computer or office store

[Copierdave]

It sounds as if you have fixed the problem. However, just sharing here, we have an account that has about 30 di250's.
For the record, You can NOT change the speed of the nic on the Di250.
From time to time we will get a call - "Can't print" - "Can't browse to the nic". If you do a continuous ping using the -t (example: ping 192.168.1.88 -t), either won't reply at all or the reply's shows alot of drop packets.
Put a cross over cable to a notebook to isolate from their network, and it will print fine and ping reply without any noticable dropped packets.
The customer has serveral swithes through their organization and they can change the speed of their switches to half duplex speed. When they change them to half duplex speed, life is good again until someone from their IT changes out a switch or makes some kind of a change on the switch's settings.