c452 dont regognize empty toner

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  • remstaler
    Technician
    • Feb 2010
    • 39

    c452 dont regognize empty toner

    Is there any way to calibrate the toner liftime counter ? My cyan is empty but it shows 93 % and now i get a trouble code C - 2552 and machine status p 21 and p6. Total page counter is at 34 000 pages.
  • deep
    Trusted Tech

    100+ Posts
    • Jun 2008
    • 208

    #2
    C-2552 and P-6 shows the Cyan Image Unit Failure, I would replace the Cyan Unit in the first place.

    The toner indicator shows 93% means it is 93% used up.
    Kenny

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    • remstaler
      Technician
      • Feb 2010
      • 39

      #3
      yes it shows 93 % used up but in fact its totaly empty , could the c-2552 show up because there is no toner in the cyan ?

      Still waiting that my toner gets delivered, so i can replace the empty one and see if the c- 2552 goes away.

      I also ordered the image unit. Is there a way to disable Color until i get the new toner and unit and print only in black ?

      Comment

      • bizhub1
        Trusted Tech

        Site Contributor
        100+ Posts
        • Sep 2008
        • 230

        #4
        Actually a c2552 is to much toner in the IU, and I thought that machine would give you a choice to keep making copies just in black, but I am not positive.

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        • remstaler
          Technician
          • Feb 2010
          • 39

          #5
          can i just remove the toner from the IU ?

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