Konica C6500 error c2813

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  • xpedx102
    Technician
    • Mar 2010
    • 21

    Konica C6500 error c2813

    Does anyone have any thoughts on error code c-2813?

    I have tried changing the drums, charging coronas and cleaned the Drum potential sensors- and still errors out.
    Is there is a quick workaround to this problem?

    Machine has 620k prints.

    If I need to change the HV detecting sensor assembly- How do I need which one is the bad one? Do i Have to change all 4? Or is there a test in service mode to determine which sensor is bad?

    Thanks!!!!
  • Gamut
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jul 2008
    • 216

    #2
    The 13 in 2813 tells you it's Cyan drum pot sensor, you can swop these around to prove ie: moving to Magenta should change code to 2812.
    BK=14
    Yellow=11

    Comment

    • ESA

      #3
      There was a post for this already. If you swapped out units and cleaned sensors then your internal values are screwed up. You need to either tone up or down. What happened prior to code?

      Comment

      • alihamed
        Technician
        • Dec 2007
        • 14

        #4
        potential sensor Part Number

        hi all
        can any one of you advice me where i can get the drum potential sensor C.M.Y.B part numbers in bizhub C6500?
        regards
        Attached Files

        Comment

        • xpedx102
          Technician
          • Mar 2010
          • 21

          #5
          (p/n A03U R736 00)

          Comment

          • alihamed
            Technician
            • Dec 2007
            • 14

            #6
            thanks xpedx102 for your reply
            actully this P/N for TCRS not drum potential sensor , is it same ?
            regards

            Comment

            • xpedx102
              Technician
              • Mar 2010
              • 21

              #7
              That's for the drum potential- here is a link where to buy:

              Konica Minolta A03U-R736-00

              Comment

              • d.v.ramanababu

                #8
                Konica bizhubC6000 error c2813

                Does anyone have any thoughts on error code c-2813

                i inter changed Developing units even though the error code was same and i replaced new developing unit and charging units, drums also
                and also same problem and i done P.M procedure all parts. same problem. plz any body give good soluation.


                babu

                Comment

                • Guest

                  #9
                  Re: Konica bizhubC6000 error c2813

                  Originally posted by d.v.ramanababu
                  Does anyone have any thoughts on error code c-2813

                  i inter changed Developing units even though the error code was same and i replaced new developing unit and charging units, drums also
                  and also same problem and i done P.M procedure all parts. same problem. plz any body give good soluation.


                  babu
                  2813....error related to execss charge on drum beyond specified value
                  Solutions.....1) clean HV contacts (back side of the processor unit)



                  2) color correction unit IDC senswe

                  3)'developer change as developers purge due to PM or may be contamination..or over toned.

                  Since you have already changed the other necessary pm
                  Parts.
                  Recall the standard values and start from initial settings to get rid of this error

                  Comment

                  • Arcadian
                    Trusted Tech
                    • Feb 2010
                    • 218

                    #10
                    Re: Konica C6500 error c2813

                    No real quick fix, I would swap out the toner in the developer add some new one after a good cleaning of the area surrounding the developer.

                    Comment

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