[Misc] Service password reset

[INKATEC]

Hi everyone!!
Can anybody help me with that?
I found a machine with a unknown tec service password!!
How can i reset and input a new!!
Sorry about my poor english!
Thanks in advance!!
Di 3010 is the model!!!

[aleksander]

Go to Tech rep mode. Select "Administrator # Initialize" and press Yes.
Try it.

[ck1]

Go to Tech rep mode. Select "Administrator # Initialize" and press Yes.
Try it.

Hi he ask for tech rep password not the admin password

[Rudi]

Hi you have to load a much earlier version of firmware on the machine i think it is version 17(not to sure) that doesnt require a password in service mode.There is no other way of doing it, sorry.

[INKATEC]

Hi Aleksander!!
I'll try this!!
See you soon!!
Thank you!!
Before i go, let me tell you something:
What do you know about the jumpers on the memory port??
Can i use this for the same purpose??

[INKATEC]

Hi everyone!!
MTECH is right!!!
I said tec rep password.
Not related to firmware!!
Thanks in advance!!

[karim-tech]

what i know that the passowrd of the service mode is registred in the NVRAM and if want to clean u have to send it to konicaminolta center or
if u want to change some of parametres u have to try an other nvram
ok

[INKATEC]

Hi Karim!!
Thanks for your response.
Another technician told me about the 2 jumpers. I don't know how to use exactly!!
One of these it could initialize the nvram.
What do you about that??
I hope you keep in touch!!
Thanks for your time!!!

[mtech]

I am pretty sure the only way to fix that is to replace the main controller. Nice avatar MTECH