C6500: Recurring C-2411

[HORSE]

Could also be bad connection of the plug at the back of process unit, are the process steel handles a little more difficult to lock in place?

[AyJayAreDii]

Could also be bad connection of the plug at the back of process unit, are the process steel handles a little more difficult to lock in place?

No they seem normal but pulling it out and reconnecting clears the code for 3 weeks or so. We have another C6500 which we have sitting around slowly being stripped apart! Worth Taking the connectors from the process unit?

[HORSE]

try swapping the whole Process unit. If you were getting wires shorting out in that harness you would have board failures or ICPs blowing, an erase lamp not coming on in morning's is more than likely open circuit or bad connection.

I find that the Transfer belt coupling can have a side on torque effect on the process unit, at times when I try to close the handles the right hand one tends to feel sticky and usually comes up with an erase lamp error ....obviously just poor connection. I pull the process unit out again turn the transfer coupling a few degrees and that usually fixes it.

[AyJayAreDii]

Thanks. I will try that when I'm next there! Most likely when I am next servicing it.

[jma676]

Well try to understand, but the order of words confuses me, anyway, C-2411 refers to a problem with the detection of density on the yellow developing unit.

The first thing you should check is the status of the developer, the developer can remember inicializarze only once when new. (Unless you're an expert and you can manually control the density).

Well I think you should also review the charge corona unit yellow, it is common that the filament of the crown is displaced causing the toner with the developer to stop the boat can go to waste (toner Collection Box).

After all this if the problem continues to try to replace the TCR to the other drive first, it's difficult for the PRCB or developing unit may be at fault, unless someone is risky to do testing with a tester or something like trying to solve the problem and thus break the PRCB or TCR, if so, the bizhub PRO accuse C-2411 All the Time.

[HORSE]

Well try to understand, but the order of words confuses me, anyway, C-2411 refers to a problem with the detection of density on the yellow developing unit.

The first thing you should check is the status of the developer, the developer can remember inicializarze only once when new. (Unless you're an expert and you can manually control the density).

Well I think you should also review the charge corona unit yellow, it is common that the filament of the crown is displaced causing the toner with the developer to stop the boat can go to waste (toner Collection Box).

After all this if the problem continues to try to replace the TCR to the other drive first, it's difficult for the PRCB or developing unit may be at fault, unless someone is risky to do testing with a tester or something like trying to solve the problem and thus break the PRCB or TCR, if so, the bizhub PRO accuse C-2411 All the Time.

Thanks for your input Superman, did you actually read this thread from start to finish?

I understood you up to the point where the Developer to stop the boat......... then like you said the order of words confuses me.

[Stirton.M]

Thank god you saw exactly what I saw. I thought I had a stroke and was suddenly having word dyslexia.

[RRodgers]

Reads like a firmware notes from KM. LOL

[jma676]

Well I meant that the developer is carried along with the toner by The Drum to the toner collecting box, caused by low charge produced by the corona, moved or bad contact.

[RRodgers]

Well I meant that the developer is carried along with the toner by The Drum to the toner collecting box, caused by low charge produced by the corona, moved or bad contact.

Well I'll give ya credit for at least offering to help.

[jma676]

Tanks RRodgers!!!!!!!!!

[jma676]

When you push the Process unit back into the machine and lock back the long steel handles do find them hard to lock?

I have had issues on a few different machines where the connector at the back of the process was not making a good connection and throwing a C24-11 or C24-01


Also on the faulty PRCB have you checked all the ICPs, are any OC?

hello guys should try it !!!!!!!!!!!!!

[Chromatik]

Really impressive!!!!!!!!!

[HORSE]

Re: The original fault C-2411 there was a TAD released on 31/08/2010 for this problem TAUS0703727EN01

[Stirton.M]

Yes, we had been over all that as you recall.

Solution was to replace harness on process unit, at least in this case.