I have a problem with my bizhub C450

[djsayan]

I have a bizhub C450
It is connected by a cable network when I send a document to print nothing happens the machine does not show anything on the touchscreen like a spot but a signal lamp that it has received gives prints
What is the problem and what is the solution

[mrwho]

How is the printer configured on the PC?

Can you acess the machine's webpage?

Give us more details, please.

[djsayan]

The print is configured with the cable rj-45 in a local network when I ping command in the back there is always the response that the machine is connected
To access a web page I do not know how I'm new

[BIG PAPA]

Do they use access codes on the machine? If so, it is not programed in the driver, so the machine will recieve it then delete it because it fails authentication.

[djsayan]

No I do not use code in the machine if I use the machine as a copier but it works without problem if I send a document to print block and the machine must be restarted for the use as a photocopier

[mrwho]

But how is the port in the printer driver configured?

It should have a Standard TCP/IP Port configured - but how is it configured?

Also, the machine never worked? Or did it print just until today? From every PC or just from a couple of them?

[djsayan]

how to reset the machine if it please you
because I did not understand what you want to know

[mrwho]

I'm sorry for being blunt, and I don't mean to offend you, but if you don't understand what's being told here maybe you should ask someone who understands something about configuring network printers (not necessarily a copier tech) to check your computer(s) and see if everything is well configured before assuming the problem lies with the machine.

Cheers!

[DCPS]

I have a bizhub C450
It is connected by a cable network when I send a document to print nothing happens the machine does not show anything on the touchscreen like a spot but a signal lamp that it has received gives prints
What is the problem and what is the solution

HDD format (logical), turn off/on the machine again and see if it's ok after you have done it. If you have saved email or fax boxes you will lose them after the formatting.

[JSC]

The print is configured with the cable rj-45 in a local network when I ping command in the back there is always the response that the machine is connected
To access a web page I do not know how I'm new

Type the ip into the URL of your web browser, If you can't reach the webpage check the ip config of the machine.................do the basics first.


If you don't understand call a tec.

[djsayan]

it's good I resolve the problem of print now I need the bizhub C450 driver for the scanner and how to configure

[JSC]

You don't need the driver to configure the scanning, you configure it through the web browser. How do you want to scan, SMB?, FTP?, Email?

[djsayan]

I want to scan works on a simple photoshop scanner

[mrwho]

You'll want a TWAIN driver. You can get it for XP here or you can choose the one appropriate for your needs at the KM download center.

[DCPS]

it's good I resolve the problem of print now I need the bizhub C450 driver for the scanner and how to configure

Nice. But you forgot to tell us the most important thing. What was the problem? That's the reason you opened this thread.