Stupidly strange BH C350 is it Deranged ? Never, ever,seen this before on ANY Bizhub?

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  • wolfster
    • Jun 2025
    #1

    [Misc] Stupidly strange BH C350 is it Deranged ? Never, ever,seen this before on ANY Bizhub?

    OK - Never, ever, ever seen this before on ANY machine:

    Bizhub C350 + FS601 Finisher - NOT FIERY - just internal PCL.

    User prints 16 page A4 pdf to HDD as booklet - So A3 8 pages folded - All good. Staples and folds great.
    No problem to print hundreds of sets of booklets.

    I am NOT repeating the above in the next lines- (it does look the same tho)

    User prints 16 page A4 PDF to HDD as booklet but to print as A4 folded in half and stapled. So A5 booklet.
    Prints one set from HDD as requested. Staples and folds just great. No problems.

    Now user selects to print 10 copies - nothing has changed - in output settings still shows fold+staple setting. It prints the booklet fine - then just ejects it without folding and staple.

    Prints the other booklet in A3 just fine with fold and staple -

    Remember - this is not a driver issue - its printed to internal HDD - One set is fine - 10 sets no staple and fold ?!?! - It is being printed from a stored file on the machine. Staples and folds fine A4 in copy mode etc....

    What could it be? - tried deleting and printing from several computers - same problem from 7 PCs. Any ideas ?

    Help!!!!!
    Tags: bizhub, booklet, c350, c450, copies, copy, driver, driver issue, fiery, file, finisher, fold, good, hdd, issue, lines, mrwho, pages, pdf, portrait, printing, prints, shows, staple
    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947
      #2
      Are you sure the paper is loaded in the proper direction? It won't fold paper that runs portrait.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • mrwho
          Major Asshole!

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 4299
          #3
          When I get odd numbers like those, I start by reflashing the machine. It probably won't solve anything, but it doesn't hurt either.
          ' "But the salesman said . . ." The salesman's an asshole!'
          Mascan42

          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
          Ibid

          I'm just an ex-tech lurking around and spreading disinformation!

            Comment

            • wolfster
              #4
              yep, paper is in correctly - like i said - it will fold and staple one set - but wont repeat it for multiple sets. Will do it for a3 folded in multiple sets however.

                Comment

                • Stirton.M
                  All things Konica Minolta

                  1,000+ Posts
                  • Oct 2009
                  • 1804
                  #5
                  It could be something as stupid simple as limited memory related, which could be the issue. Like mrwho mentioned, reflashing may correct this. Generally the machine should produce multiple sets. If you try to reproduce, but just use a few lines of text on each page and see if it will do multiple sets. If it does, memory is the issue.
                  "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                  ---Groucho Marx


                  Please do not PM me for questions related to Konica Minolta hardware.
                  I will not answer requests or questions there.
                  Please ask in the KM forum for the benefit of others to see the question and give their input.

                    Comment

                    • AyJayAreDii
                      Technician

                      50+ Posts
                      • Jul 2010
                      • 99
                      #6
                      Have you tried to do 10 sets but print via the Proof Copy. Then continue the job.

                        Comment

                        • jackson
                          Technician
                          • Mar 2010
                          • 19
                          #7
                          was the "collate"button unchecked from the print driver when job was first created?

                            Comment

                            • BIG PAPA
                              Da Boss

                              100+ Posts
                              • Jan 2010
                              • 234
                              #8
                              Agree with above posts, check for the memory issuses, but also check the collate function. What application are they using? Have seen many issues with MS products. Excel for instance, wanting to print all the "sets" as one job. That could explain why it is not finishing, too many pages. Usually it is a issue with the collate function being checked.
                              sigpic

                                Comment

                                • albasoul06
                                  #9
                                  Number of copies .........10 (6 to 10 bound pages)
                                  20 (2 to 5 bound pages)
                                  Number of bound pages 2 to 10 (Maximum 40 pages)                                  USERS MANUAL Page 3-37

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