Good day I've a real strange 1,a c652 has totally reset:all serial numbers,options everything!Have re-enter main serial no's,reset the options.Now I've got a license issue with the mc. fortunatly the mc has a fiery because it tells me "only black printing can be done". Would really appreciate some advice on this Thanks.
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Sounds like your NVram took a dump. Someone that has access to KM's web site (ie a tech) can get a new lic number for ya. I take it you are an end user, at this point I would point you in the direction of calling your local branch or dealer to take care of this issue for you.Color is not 4 times harder... it's 65,000 times harder.
They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it. -
I'm the techie! M/c has so far retained all the info I reset,if the NVram took a dump as you suggest the settings would'nt have taken. Even the total count was set back to zero!Comment
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What is the symptoms, aside from black and white printing, on the machine. Are there any code events shown?
In many cases, if NVRAM goes south, it can do some strange things. According to your descriptions that you've revealed so far, NVRAM is my guess too. If you are getting a license error, then the NVRAM may have to be replaced.
See the attached zip file, it contains the pdfs for dealing with this specific issue. Read the TAD.pdf first for details."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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