Bizhub C253

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  • JSC
    Gimp

    500+ Posts
    • Dec 2006
    • 618
    #1

    Bizhub C253

    I have a machine that came up with "the following operation can not be used...........scanner"

    After unpluging the copier and pluging back in it went away, only for it to come back after an hour!

    I have since updated the firmware, formated the hard drive,NV RAM reset, swaped ram. It only clears after the plug has been pulled. then will come back after a few hours.

    UK help desk have no idea.............anyone out there got any suggestions?
    The gene pool could use a little chlorine.
    Tags: back, bizhub, bizhub c253, c253, copier, drive, firmware, formated, pluged, pulled, pushed, reset, scan, scanner
    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947
      #2
      HDD?
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • Konica_jr
          Technician
          • Aug 2010
          • 25
          #3
          Hi,
          did you have look at the exposure lamp drive unit ? Maybe the power cable of the lamp is out of is way !
          " French do it better " ^^

            Comment

            • Emjay
              Technician
              • Jul 2009
              • 42
              #4
              Does the doc feeder / scanner do anything?

              There is a surface mount fuse that can fail, dropping a particular supply rail to the doc feeder. If this has gone, the copier main body thinks the scanner isn't present.

              Think the fuse was rated at 2.0A from memory.

                Comment

                • JSC
                  Gimp

                  500+ Posts
                  • Dec 2006
                  • 618
                  #5
                  Originally posted by RRodgers
                  HDD?
                  Have formated it, but I might change it to confirm.

                  Originally posted by Emjay
                  Does the doc feeder / scanner do anything?

                  There is a surface mount fuse that can fail, dropping a particular supply rail to the doc feeder. If this has gone, the copier main body thinks the scanner isn't present.

                  Think the fuse was rated at 2.0A from memory.
                  DF works, but the scanner does not,the lamp does not move or turn on when the df is lifted, until the the machine is unpluged and pluged back in, then it all works fine for a few hours.

                  Originally posted by Konica_jr
                  Hi,
                  did you have look at the exposure lamp drive unit ? Maybe the power cable of the lamp is out of is way !
                  It all looks fine.
                  The gene pool could use a little chlorine.

                    Comment

                    • mo0651
                      Service Manager

                      1,000+ Posts
                      • Apr 2009
                      • 1054
                      #6
                      check the doc. feed open/close actuator. the plastic cover that surrounds it may be pushed up against it and it may stick down. We had one that was giving strange messages when that happened.

                        Comment

                        • jma676
                          Expert Tech
                          250+ Posts
                          • Mar 2009
                          • 324
                          #7
                          Maybe!!!!!!!

                            Comment

                            • B0265
                              Senior Tech

                              500+ Posts
                              • Jan 2007
                              • 718
                              #8
                              Have you checked the service call history?

                                Comment

                                • JSC
                                  Gimp

                                  500+ Posts
                                  • Dec 2006
                                  • 618
                                  #9
                                  Originally posted by mo0651
                                  check the doc. feed open/close actuator. the plastic cover that surrounds it may be pushed up against it and it may stick down. We had one that was giving strange messages when that happened.
                                  I have checked and all working ok.

                                  Originally posted by jma676
                                  Maybe!!!!!!!
                                  ?????????????
                                  Originally posted by B0265
                                  Have you checked the service call history?
                                  No error codes logged on machine,

                                  The fault has not come back for a couple of days.....................so f***k knows!
                                  The gene pool could use a little chlorine.

                                    Comment

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