BizHub Vcare

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  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #1

    BizHub Vcare

    For those of you that are familiar with this app...I have set up around 200 MFPs from the bizhub 200 through the C652 series and the C6500/6501 without any issues (other than customers blocking the ports), but for the life of me I can't get the Pro 950s or the new C35s (both HTTP) to send. Seems I always get a connection failure. If anyone has had success with these 2 models, I would love to hear any tips that might help. I can tell you that the instructions from KM when followed to the letter do not work. Also, if you know which notification # will stop the MFP from reporting malfunctions, that automatically generate sevrice calls that info would be greatly appreciated. Thanks in advance, Emujo
    Last edited by emujo; 10-05-2010, 01:23 PM. Reason: additional info
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.
  • 1twig
    Technician
    • Apr 2013
    • 12

    #2
    Re: BizHub Vcare

    vcare.pdf
    Follow these instructions, make sure you do the ram reset and server data ini.
    Bob

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    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064

      #3
      Re: BizHub Vcare

      950's need up to date firmware and the OLD vcare setup guide. The new one is for the 951 and does not work. I have helped Brian and Charles set these up in Sarasota and Bradenton. The c35's are hit and miss. The ones I have are either Dr offices which cannot be done or at major accounts with IT blocking ports.
      And Star Trek was just a tv show...yeah right!

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