Thin black lines (kinda like notebook paper) in the scan direction. These lines aren't solid and are the entire width of the page. They are about a quarter inch apart. It appears to be only the black toner. I haven't done anything as of yet. I'm thinking bad image unit but I'd like some other opinions before I order one.
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Jamex Tech Support: Saving the world one phone call at a time. -
Inspect the IU drum surface & transport belt assy & fuser assy and make sure its clean. I assume you made a copy of something with color and black. If the color part of the copy looks ok then replace the black IU. How much life is on that black IU when you check it under consumables?sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com -
Drum surface looks good as well as the fuser. There is about 57K on the black image unit and 48K on the fuser and 85K on transfer unit.Jamex Tech Support: Saving the world one phone call at a time.Comment
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It's time then. Besides .... the black IU is comparatively cheap. Replace it.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Clean the Black LED with the cleaning wand, soak the pad with alcohol 1st.
Also, the Black IU should have a blue knob on it. Slide this back and forth a dozen or so times.Comment
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did u see if the glass was dirty??? i would check that 1st. Then transfer roller, then image unitsComment
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also if its a bad IU check them in test command.. utility counter --detail--stop 00 stop 01 -- test -- half gradComment
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Already did the cleaning options. I didn't try alcohol on the cleaning pad though. Haven't done the half grad test yet but here is something odd. The copier was calling for black toner. I thought it ran low because of all the back ground on the images. Since adding toner the lines have started to fade. They ran the entire page and now about 1/4 is clean. The rest of the lines have faded too. Makes me think IU even more. It will need to be replaced soon anyway so I can justify the cost to the powers that be. The toner used has always been genuine so I'm not sure whats up.Jamex Tech Support: Saving the world one phone call at a time.Comment
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The lines came back the same as before. It may have been the black IU running low on toner then as it toned up the lines got darker. Have to order IU and I'll post back if that was the fix.Jamex Tech Support: Saving the world one phone call at a time.Comment
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Check the erase lamp to ensure it is functioning too. Not likely your problem, but then again...."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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Installed the black IU this morning and the lines are gone. Looks like that was it.
Thanks to all for the helpful suggestions!Jamex Tech Support: Saving the world one phone call at a time.Comment
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