BizHub C250 Remote ip change

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  • Serdar
    Technician
    • Jan 2009
    • 18

    #1

    BizHub C250 Remote ip change

    Hi All Friends

    I have a bizhub c250 and touch panel doesnt working.I need to change ip but i cant do this because touch panel.Is there any utulity to do this.

    Thanks all
  • ineo+6501
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 262

    #2
    Enter the current IP address into your web browser (firefox, not IE). Log in as administrator (password 12345678, and look in the NETWORK tab?

    Comment

    • ineo+6501
      Trusted Tech

      250+ Posts
      • Mar 2010
      • 262

      #3
      My bad sorry, it can't be done this way. Fixing the panel seems the only way.

      As a long shot, Pagescope Data Administrator may do the job?

      Comment

      • RRodgers
        Service Manager

        1,000+ Posts
        • Jun 2009
        • 1947

        #4
        Originally posted by ineo+6501
        My bad sorry, it can't be done this way. Fixing the panel seems the only way.

        As a long shot, Pagescope Data Administrator may do the job?
        Why not?
        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • ineo+6501
          Trusted Tech

          250+ Posts
          • Mar 2010
          • 262

          #5
          I tried it and the IP etc were uneditable. Should you be able to in PSWC?

          Comment

          • RRodgers
            Service Manager

            1,000+ Posts
            • Jun 2009
            • 1947

            #6
            Originally posted by ineo+6501
            I tried it and the IP etc were uneditable. Should you be able to in PSWC?
            Did you UNcheck DHCP?
            Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

            Comment

            • ineo+6501
              Trusted Tech

              250+ Posts
              • Mar 2010
              • 262

              #7
              Yes. We never use DHCP, always a static.

              Comment

              • Serdar
                Technician
                • Jan 2009
                • 18

                #8
                Thanks all friends but i have to wait new tocuh panel

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947

                  #9
                  Originally posted by Serdar
                  Thanks all friends but i have to wait new tocuh panel
                  Are you logging in as administrator?
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                  Comment

                  • ineo+6501
                    Trusted Tech

                    250+ Posts
                    • Mar 2010
                    • 262

                    #10
                    Yes as administrator. I have upgraded to the latest firmware and now it works, very odd.

                    Cheers

                    Comment

                    • Serdar
                      Technician
                      • Jan 2009
                      • 18

                      #11
                      Login as admin means login to PS or to copier?

                      Comment

                      • TheOwl
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2008
                        • 1732

                        #12
                        Login into the PageScope Web Connection (Web Interface for the copier by using the machines current IP address as the address in Internet Explorer or Firefox).

                        Once you are there, you will need to log out of 'Public' and login as the 'Administrator'. You find a button that says something like 'To Login Screen' or 'Logout'. You can then select 'Administrator' and login using the admin password which by default is 12345678.

                        Now click on network (if you can't click on network, then click on the refresh button within the web page, not on the web browser) and you should now be able to edit all your network settings.

                        If you are still having issues when using Internet Explorer then doing the following:

                        1. In Internet Explorer, go to Tools then Internet Options
                        2. Under Borwsing History, click on Settings
                        3. Click on Everytime I visit the Webpage
                        4. Ok then Ok again.

                        If there is still an issue, then you will have to update that firmware as it could be an issue between the machines firmware and the version of .Net Framework that is running on your computer. Old firmware can't understand the newer versions of .Net Framework which is heavily tied into Internet Explorer. You can get around this by using Firefox though.
                        Please don't ask me for firmware or service manuals as refusal often offends.

                        Comment

                        • Serdar
                          Technician
                          • Jan 2009
                          • 18

                          #13
                          Originally posted by TheOwl
                          Login into the PageScope Web Connection (Web Interface for the copier by using the machines current IP address as the address in Internet Explorer or Firefox).

                          Once you are there, you will need to log out of 'Public' and login as the 'Administrator'. You find a button that says something like 'To Login Screen' or 'Logout'. You can then select 'Administrator' and login using the admin password which by default is 12345678.

                          Now click on network (if you can't click on network, then click on the refresh button within the web page, not on the web browser) and you should now be able to edit all your network settings.

                          If you are still having issues when using Internet Explorer then doing the following:

                          1. In Internet Explorer, go to Tools then Internet Options
                          2. Under Borwsing History, click on Settings
                          3. Click on Everytime I visit the Webpage
                          4. Ok then Ok again.

                          If there is still an issue, then you will have to update that firmware as it could be an issue between the machines firmware and the version of .Net Framework that is running on your computer. Old firmware can't understand the newer versions of .Net Framework which is heavily tied into Internet Explorer. You can get around this by using Firefox though.
                          Thanks your detailed informations...i know these but i dont know the machine's ip and we an not on the same gateway!!!So i cant do this from Web Connection

                          Thanks a lot
                          Serdar

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