Bizhub c350 New Imaging Units error "Please install correct imaging units correctly"

[mailderrick]

That may be true and in fact brings up anpother question me and a few other techs were trying to figure out. IS THERE any developer availble for purchase that is compatible with the C350? I have a machine in the shop right now and a few units low and would not mind adding some developer just to use that one in the shop on rare occasion.
Derrick

[907tec]

You are absolutely right Mailderrick, I was confusing two separate problems in my post. If I were thinking more clearly, I would have explained my thoughts a little better:

The older chips, which give the "replace IU" message, can be transferred to the new IU's. Although the life counters won't reset, you will have the benefit of a fresh IU. Problem is...this configuration (expired chip/new iu) will only work if the "no-stop" condition is enabled.

Apologies if I confused or misinformed with the fist post.

[pspice2001]

Hi all I have installed 3 new imaging units in out photocopier but have the following error come up and cant explain why. The imagining unit are the exact same model as the previous ones i followd the provided install instructon to the T, Can anyone help?

My thoughts are
1) As I purchased the units from the US and I am in Australia there may be a regionl lock on the units
or
2) i have only changed c,y,m and not black The copier mad require all units to be excahed at once.

Please help I have just spent over $1000 on these and really don't want to tell my boss i have wasted his money

I have read the posts and these guys may be right but I had the same problem with a c250 and found that even though the IU's looked identical the chips are different so make sure it is for a c350 and not a c250 as they will not interchange good luck