C 550 Not Recognising Fs 517

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Rudi
    Technician

    250+ Posts
    • Jun 2007
    • 251

    C 550 Not Recognising Fs 517

    Hi All
    We Have Recently Set Up A C550 With A Fs 517 Finisher , The Set Up And Firmware Was Done 100% To The Book , Problem Is The Machine Does Not See The Finisher . Maybe We Overlooked Something Or This Could Be A Factory Fault , So Please If Any Help Or Advice Can Be Provided I Will Appreciate It Very Much As Our Client Is Desperate For Their Machine.

    Regards
  • random

    #2
    Firmware is 6b? Does it recognize a FS-608?

    Comment

    • Rudi
      Technician

      250+ Posts
      • Jun 2007
      • 251

      #3
      Yes 6b Is The Firmware That We Loaded And Unfortunately We Do Not Have Any Other Finishers To Check With On This Machine ,it Is Our First Order For This Machine.

      Thanks

      Comment

      • random

        #4
        fs-608 is a c450 finisher (booklet maker) so if you have one in your showroom...

        Comment

        • Rudi
          Technician

          250+ Posts
          • Jun 2007
          • 251

          #5
          Nope , We Only Have The Smaller Colour Machines E.g. C252 ,c300 ...

          Comment

          • ebm
            Trusted Tech

            100+ Posts
            • Apr 2007
            • 183

            #6
            Have you double checked to verify all four(4) connectors to the main unit are seated properly? Sometimes the connectors get loose when positioning the finisher for mounting.

            Comment

            • Rudi
              Technician

              250+ Posts
              • Jun 2007
              • 251

              #7
              Thanks A Lot For Your Responce We Did Find The Problem Yesterday It Was The Board Inside The Horisontal Transport Unit That Was Faulty.

              Have A Good Day

              Comment

              Working...