7145 SMB Scan N32 Error

[MrBill11]

I recently implemented a Windows 2008 domain on my network. When I try to set up the scan process on my 7145 I get a N33 error. Typical setup is as follows:

IP Address: 192.168.100.62
Subnet: 255.255.255.0
Gateway 192.168.100.1
DNS: 192.168.100.10 This is my domain controller which also provides DNS to our network
DNS Host: Konica7145
DNS Domain Name: My Windows Domain Name

I set the users up to go to their own folders on a server. A typical user setup would be as follows:
Name: Me
Host Name:Server1
Folder: ScanMe
UserName: Administrator
Password: Admin Password

Does anyone have any idea why this does not work?

Thanks in Advance.

[ebm]

Description

N-33 error when scanning to SMB. The shared folder is on the domain server and the user account has full control of the folder.

Solution

CAUSE: Scanning SMB to a shared folder of a domain controller is not possible as there is no workgroup name associated with this server.
SOLUTION: Create a shared folder on a non-domain server or workstation. When configuring SMB scanning on the scanner use the workgroup name of the

workstation/server.


Hope Konica doesn't come after me for copyright infringement. Good luck!

[TheOwl]

From memory, these machines are only capable of NTLM v1 which means that they can't communicate with Active Directory properly. Try setting up a scan folder on a workstation and adding a local username and password and try that to see if you can get that to work.

[spock]

Yup that is correct that machine is too old for 2008 server. NTLM V1 only. The earliest model i managed to install on 2008 was C450's with new firmware updates.

[tcs04]

There's a problem (on Ricoh machines) with SMB scanning using Server 2008. Apparently, if you disable SMB2 the machine can then scan.