C550 Biometric

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  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1076

    C550 Biometric

    I have one of these in the field the customer is complaining the Biometric device looses connection with the copier and they continually have to reboot the machine to regain connection. Has any one else had issues with thees devices. Any suggestions are appreciated. Yes we have the customers clean the device regularly. Thanks
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes
  • knightfall
    Senior Tech

    500+ Posts
    • Jul 2006
    • 633

    #2
    try upgrade firmware to latest version or if latest try reflashing firmware.
    Get your facts first, and then you can distort them as much as you please.

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