changed all boards. if i go into tech mode, run initialize, runs fine. turn of and on, code comes back. I put refurb boards. (yes I know better but the boss does not) I think it might be in the ic6 chip, but hot line ok'd but the repair personnel say no it can not be. I have flashed firmware, up and down. ??
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Are you sure this is a C350 and not a C351/C450? The code you provided does not show in my manual or tsb on the C350, but there are entries in the C351/C450."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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sorry it is a c352/c300 that I am having the c163 code.Comment
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And you're quite sure the firmware you're flashing it with is the correct one?' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Another possible cause for your particular model:
bizhub C300/C352
1. The DC Power Unit (DCPU) has failed.
Replace the DCPU (p/n 9J06620101).' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: C-C163 on C-350 Konicaminolta
Did you ever get to the bottom of this?' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: C-C163 on C-350 Konicaminolta
yes it was a bad board. installed new board problem went away. Thanks for your reply JohnComment
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Re: C-C163 on C-350 Konicaminolta
Had that same error today - was caused by a connector at the right side of the board (at approx. middle height, with 5 pins, green pink gray and red wires) which had its wires misplaced because they came out of the connector when my colleague pulled it out. Just in case someone else has this problem and they don't know the correct order of the wires, here it goes: 1-Green, 2-Pink, 3-Gray, 4-Empty, 5-Red.
Cheers!' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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