Di251f Scanner Problem

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  • Jim Fitze
    • Jun 2025

    #1

    Di251f Scanner Problem

    I posted a question about this before, and now have some new information about my problem.
    Our machine stopped scanning to email, and had intermittent network printing failures.


    Resetting the NIC switches to return to factory defaults, connecting directly from his notebook, etc.
    Printing seemed to improve, but not scanning.

    After more research, I tried removing a switch between the copier and our main network switch.
    Then I played with the network speed/duplex settings. Nothing helped, so everything is back the
    way it was. Since then, printing has been solid. But scanning never returned. The web interface displays



    as when it was working ok.

    Just to check, I configured scan-to-ftp, to one of our servers, and it works just fine.

    So my question is, could there really be something wrong with the hardware, that only effects
    scan-to-email, or should I go back and search for an incorrect setting somewhere?
    Any ideas?

    Thanks
  • boanda
    Technician
    • Feb 2011
    • 79

    #2
    maybe new firmware on NEW cf card will solve your problem!

    I couldn't scan to smb multi PDF,TIFF... on 421, ,the rest worked fine, until i replaced the CFcard
    since then, all tip of scan works fine

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