Customer printing shipping labels but barcode cannot be scanned. All other printing is fine. If they print the same barcode on any other printer in the office it looks fine & can be scanned. On the C351 , however the barcode lines print much thicker and the line resolution is much coarser on the barcode(image density too dense?) which makes it difficult for UPS to scan. Any ideas?
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sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com -
Which driver are they using? PCL or PS? Have they tried the other one? Have you tried changing settings within the driver? Density, quality, ICC Profiles, etc?sigpic -
Try using an HP4 or 5 driver just for printing this job only, had a 601 that was doing the same thing and this resolved it, customer must be aware that they can't use this driver for anything else though. EmujoIf you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.Comment
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You can also fiddle with the driver properties where it talks about fonts, true type and/or vector graphics.' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Thanks for the replies .....I'll focus on the drivers. Much appreciated.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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