First Network Fax BH250

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  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2028

    #1

    First Network Fax BH250

    Installed Network Fax from CD. It loaded a GUI called "Network Fax for Windows", and a CUIPS port.

    I entered the copier's IP address in setting called "Fax IP Address" within the GUI.

    I don't get any errors, but every fax I send out just prints at the machine and never gets transmitted.

    Thanks in advance.
  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347

    #2
    Which operating system?

    Hans
    “ Sent from my Intel 80286 using MS-DOS 2.0
    https://www.copytechnet.com/images/smilies/biggrin.png

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    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      I am pretty sure that it just doesn't work. Look for a tech bulletin. Even the BH222 Still did not network fax. We had this issue. And got it replaced by KonMin after haggling.

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      • aesthetics1
        Trusted Tech

        100+ Posts
        • May 2010
        • 148

        #4
        There is an article in the knowledge base about this. There are two possibly solutions. Enabling Gateway TX I believe, and updating firmware to the most recent levels. (make sure you use the correct phase version, as there are two based on the serial numbers of those machines, I believe, all from memory, sorry.)

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        • aleksander
          Trusted Tech

          250+ Posts
          • Jan 2010
          • 378

          #5
          Originally posted by JR2ALTA
          Installed Network Fax from CD. It loaded a GUI called "Network Fax for Windows", and a CUIPS port.

          I entered the copier's IP address in setting called "Fax IP Address" within the GUI.

          I don't get any errors, but every fax I send out just prints at the machine and never gets transmitted.

          Thanks in advance.
          Go to your MFP, Press utility/Counter - Admin Management - Enter password - Admin 2 - Network Setting - Basic Setting - Scanner Setting. Change the Gateway TX to Allow.
          Try it.

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