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Only 2 ways to get in. Talk to previous vendor and get password, or call Konica Minolta. They will most likely say you would need to reset/replace the NVRAM.
I had that problem on a bh420 and solved it going through trouble reset and then stop-0-0-stop-0-1. I then did Stop-0-Clear and then I disabled the password.
' "But the salesman said . . ." The salesman's an asshole!' Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.' Ibid
I'm just an ex-tech lurking around and spreading disinformation!
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